FAQs
Frequently Asked Questions
Everything you need to know about our supplements, ingredients, and policies.
Most supplement brands use cheap ingredient forms, under-dosed formulas, or hide everything behind "proprietary blends" so you can't see what you're actually getting.
At BioPeak Lab, we do the opposite. Every formula is built on published research from the NIH, PubMed, and peer-reviewed journals. We use highly bioavailable ingredient forms — the same ones used in the studies — and dose them at levels that reflect what the research actually supports. Every ingredient and its exact dosage is listed clearly on the label. No proprietary blends, no fairy dust dosing.
Because we'd rather make 4 supplements we're proud of than 50 average ones. Each formula takes months of research to develop, and we only release a new product when we've found a health need where we can genuinely offer something better than what's already on the market. Quality over quantity — always.
Our supplements are formulated for adults who want targeted nutritional support for specific health needs — particularly vision, joint, nerve, and prostate health. Most of our customers are men and women over 50 who want research-backed products they can trust, without the guesswork.
Every BioPeak Lab product has a complete Supplement Facts label that lists each ingredient and its exact dosage — no proprietary blends, no hidden formulas. We use bioavailable, research-backed forms of every nutrient, and we're happy to answer any questions about our ingredients.
If you want to understand why we chose a specific ingredient or dosage, just reach out to our team at support@biopeaklab.com — we'll walk you through the research.
We use a combination of both, depending on what the research supports. In some cases, the natural form of a nutrient is more effective and better absorbed. In others, a specific synthesized form has stronger evidence and higher bioavailability. We don't choose ingredients based on whether they sound "natural" on a label — we choose them based on what works, according to published studies.
Our products are manufactured in a GMP-certified facility that follows strict quality control protocols. Specific allergen information (gluten, soy, dairy, etc.) is listed on each product's label and product page. If you have a specific allergy concern, contact us at support@biopeaklab.com and we'll confirm whether a product is right for you.
We prioritize ingredient quality and efficacy above all. Where possible, we source non-GMO ingredients, but we don't carry a blanket non-GMO certification across all products. For specific product details, check the label or reach out to our team.
No dietary supplement is FDA-approved — that's how the supplement industry works in the United States, regardless of brand. However, all BioPeak Lab products are manufactured in an FDA-registered, GMP-certified facility that follows strict quality and safety standards. Every ingredient we use is Generally Recognized as Safe (GRAS) and selected based on published scientific research.
If you're currently taking prescription medications or managing a health condition, we always recommend checking with your doctor before starting any new supplement.
Our supplements are made with ingredients that are Generally Recognized as Safe (GRAS), but if you're taking prescription medications, managing a chronic condition, or are pregnant or nursing, we strongly recommend consulting your doctor before starting any new supplement. Your physician can review the full ingredient list and advise you based on your specific situation.
Each product has specific dosage instructions printed on the label. In general, we recommend taking your supplement consistently at the same time each day, with a meal, for optimal absorption. Don't exceed the recommended dose unless directed by your healthcare provider.
Store in a cool, dry place away from direct sunlight. Keep the bottle tightly closed. There's no need to refrigerate unless otherwise stated on the label. Keep out of reach of children.
Each BioPeak Lab product is designed for a specific health need:
- Vision Enhance Pro — daily nutritional support for macular health and eye wellness
- BioJoint 360 — support for joint comfort, flexibility, and everyday mobility
- NerveRestore — essential nutrients for healthy nerve function and comfort
- ProstateShield Support Plus — nutritional support for prostate wellness and urinary health
If you're not sure which product fits your needs, email us at support@biopeaklab.com — we're happy to help you figure it out.
Yes. Our formulas are designed so they can be taken together without ingredient overlap or interaction concerns. That said, if you're taking prescription medications or managing a health condition, check with your doctor first.
All orders are processed within 2 business days. We offer free tracked shipping on all US orders, with delivery typically within 5–7 business days. International shipping is also available with full tracking — most international orders arrive within 10–14 business days.
Once your order ships, you'll receive a confirmation email with your tracking number.
Yes. We ship worldwide with full tracking on every order. International delivery typically takes 10–14 business days depending on your location. Please note that customs duties or import taxes may apply depending on your country's regulations — these are the responsibility of the buyer.
First, check your tracking number in the confirmation email we sent when your order shipped. If your tracking shows the package is delayed or you haven't received any tracking information within 48 hours of placing your order, contact us at support@biopeaklab.com or call +1 (307) 533-4418 (Mon–Fri, 9AM–5PM PST) and we'll sort it out.
We offer a 90-day money-back guarantee on every product. If you're not satisfied for any reason, contact us within 90 days of purchase for a full refund — no questions asked. We accept returns even if the bottle is partially used.
Email: support@biopeaklab.com Phone: +1 (307) 533-4418 (Mon–Fri, 9AM–5PM PST)
Once we receive your return (or approve your refund request), refunds are typically processed within 5–7 business days. The refund will appear on the original payment method you used at checkout. If you don't see it after 7 business days, contact us and we'll look into it right away.
You can reach us three ways:
Email: support@biopeaklab.com (we typically respond within 24 hours) Phone: +1 (307) 533-4418 (Mon–Fri, 9AM–5PM PST) Contact form: Available on our Contact Us page
Whether it's a question about your order, a product question, or a refund request — we're here to help.